Shetland completely cut off from mainland as phones, internet and computers hit by blackout


Communications in Shetland have been completely shut down with phones, internet and computers in a total blackout after the south subsea cable between the islands and the mainland was cut. 

Police have declared a major incident and are patrolling to try and reassure residents, telling people they still may be able to call 999 in an emergency even without signal. 

People are being warned not to try and make non urgent calls and to check on elderly or vulnerable neighbours as assistance alarms may not be working.   

Repairs to another cable connecting Shetland and Faroe are ongoing after it was damaged last week. 

Engineers are working to restore services or divert them by other routes as the cause of today’s blackout is yet to be confirmed. 

This comes after a top military man warned in January that Russian sabotage could wreck undersea cables that supply our internet and $10 trillion of financial deals a day. 

Then just weeks ago senior politicians, defence chiefs and experts warned Europe’s critical infrastructure is now at risk after the Nord Stream gas pipes were blown up in an attack widely thought to have been orchestrated by Russia. 

Police have declared a major incident after the south subsea cable between the Shetland islands and the mainland was cut

Police have declared a major incident after the south subsea cable between the Shetland islands and the mainland was cut

Northern Police said in a tweet about the Shetland outage today: ‘Engineers are working to fix a complete outage on Shetland affecting its connection to the main line. 

‘Phones, internet and computers are not usable. 

‘Officers will continue to patrol the area and we will give you an update on the situation as soon as we have more information.’ 

A BT Group spokesperson said: ‘Due to a break in a third-party subsea cable connecting Shetland with the Scottish mainland, some phone, broadband and mobile services are affected.

‘Engineers are working to divert services via other routes as soon as possible and we’ll provide further updates. 

‘Our external subsea provider is also looking to restore their link quickly.

‘Anyone who needs to call 999 should try their landline or their mobile, even if they don’t have signal from their own mobile provider. We’re sorry for any inconvenience.’ 

People have been tweeting about the incident as minimal WiFi appears to be functioning. One said: ‘I messaged my dad and no reply, obviously.’

She added: ‘Guess I won’t be speaking to my parents then.’

Another wrote: ‘No internet. No mobiles. Limited landline phone, sometimes works, sometimes doesn’t. Shop down the road only accepting cash.’

One said he was having to reschedule meetings and described the implications of the outage given the scale of it as ‘ pretty scary’.  

People have been tweeting about difficulties getting in contact with relatives in Shetland

People have been tweeting about difficulties getting in contact with relatives in Shetland 

History of the Shetland Islands 

Shetland, also known as the Shetland Islands, lie 105 miles north of the Scottish mainland. 

The total area is just 550 square miles and, in 2019, the population totalled 22,920. 

The local authority, Shetland Islands Council, is one of the 32 council areas of Scotland and the islands’ administrative centre is Lerwick – which has been the capital of Shetland since 1708.    

The islands were initially dominated by Scandinavian influences, especially from Norway, and they later became part of Scotland in the 15th century. 

Scotland became part of the Kingdom of Great Britain in 1707 which caused a decrease in trade with northern Europe.  

Fishing continues to be an important aspect of the economy up to the present day.

The discovery of North Sea oil in the 1970s significantly boosted Shetland’s economy, employment and public sector revenues. 

There are also numerous areas set aside to protect the local fauna and flora, including a number of important sea bird nesting sites. 

The Shetland pony and Shetland Sheepdog are two well-known animal breeds that originated on the islands. 

Police Scotland is currently in talks with partners including the Scottish Fire and Recue Service and HM Coastguard to bring additional emergency support to the island. 

Ch Insp Jane Mackenzie told the BBC’s Good Morning Scotland programme that police officers would be more visible on the island in the meantime.

Officers are patrolling both in vehicles and on foot, Police Scotland confirmed.  

Ch Insp Mackenzie said: ‘We’re still trying to work to establish the full extent of the problem – we know there are some telephone lines working, 999 lines are believed to be working and some mobile networks are still working.

‘So anyone calling 999 should be able to do so from a mobile phone. What we would ask is if you have an emergency you should first try a landline or mobile to call 999.

‘If that doesn’t work, you should flag down an emergency service vehicle that isn’t using their blue light or attend either a police station, hospital, fire or ambulance station to report the emergency.’

People are being advised not to make non-urgent calls for the time being so that all available lines can be used for emergencies if required. 

The incident could last until Saturday, council chief executive Maggie Sandison who was meeting with local police and representatives from other vital services this morning told Shetland News. 

Thousands of feet under the ocean lies a global network of internet cables responsible for carrying 97 per cent of international communications.

In a digital age, these physical cables, sheathed in steel and plastic, are central to how we function. 

If they were to be disabled, it would not just prevent us accessing the web on our phones and laptops — it would disrupt everything from agriculture and healthcare to military logistics and financial transactions, instantly plunging the world into a new depression.

According to experts, this doomsday scenario ranks alongside nuclear war as an existential threat to our way of life.

In January, chief of the defence staff Admiral Sir Tony Radakin said he thought Russia is the hostile power most likely to cripple these vital arteries.

In an interview, he said there had been ‘a phenomenal increase’ in Russian submarine activity over the past 20 years, adding: ‘Russia has grown the capability to put at threat those undersea cables and potentially exploit them.’

Any such interference would be treated with the utmost seriousness.

More than 97 per cent of the world's communications are transmitted through sub sea optical fibre cables surrounded by armouring wire and a Polyethylene cover

More than 97 per cent of the world’s communications are transmitted through sub sea optical fibre cables surrounded by armouring wire and a Polyethylene cover

Russian President Vladimir Putin, pictured, has been investing heavily in his country's submarine fleet, including developing technology to interfere with sub sea cables

Russian President Vladimir Putin, pictured, has been investing heavily in his country’s submarine fleet, including developing technology to interfere with sub sea cables

Russian jet fired a MISSILE near British plane patrolling over the Black Sea

A Russian aircraft released a missile near a British aircraft patrolling in international airspace over the Black Sea on Sept. 29, defence minister Ben Wallace said today. 

Wallace told parliament Britain had suspended patrols following the incident and expressed their concerns to Russia’s Defence Minister Sergei Shoigu. 

Russia said it was a technical malfunction and Wallace said Britain has now resumed patrols. The patrols now have fighter aircraft escorts, he added.

Detailing what happened between the Russian fighter and the UK plane, Defence Secretary Ben Wallace said: ‘I would also like to share with the House details of a recent incident which occurred in international airspace over the Black Sea.

‘On September 29 an unarmed RAF RC-135 Rivet Joint, a civilian-style aircraft on routine patrol over the Black Sea was interacted with by two Russian armed SU-27 fighter aircraft. It is not unusual for aircraft to be shadowed and this day was no different.

‘During that interaction however, it transpired that one of the SU-27 aircraft released a missile in the vicinity of the RAF Rivet Joint beyond visual range.

‘The total time of the interaction between the Russian aircraft and the Rivet Joint was approximately 90 minutes.

‘The patrol completed and the aircraft returned to base.’

 

Asked whether destroying cables could be considered an act of war, Britain’s most senior military officer said: ‘Potentially, yes.’

In shallower waters, a vessel could deliberately drag an anchor along the seabed to rip the cables apart. 

Such an attack could be covered up by passing it off as an innocent fishing-boat accident. 

Defence experts warned last month that Europe’s critical infrastructure could be at risk after the Nord Stream gas pipes were blown up in an attack widely thought to have been orchestrated by Russia.

Fears mounted that pipelines, rigs and undersea cables that countries including Britain rely on for energy, banking, stock trading and business could now be targeted, as German interior minister Nancy Faeser warned leaders to prepare for ‘previously unimaginable’ threats to their nations.

Some have already begun scrambling to shore up their defences. Jonas Gahr Stoere, Norway’s prime minister, said the military would be visibly deployed around oil and gas rigs to protect them. 

That suggests the UK – connected to Norway via two major pipelines which carry a third of this country’s gas – could also be at risk. Britain’s largest oil and gas fields, which are dotted with dozens of rigs and criss-crossed by pipes, also sit close to Norwegian waters. 

A Ministry of Defence spokesman earlier said: ‘We constantly observe our areas of responsibility and interest, this includes protecting critical infrastructure such as underwater cables and offshore structures.’

Mark Galeotti – a Russia expert, former adviser to the foreign office, and now at the Council on Geostrategy – told MailOnline that Putin is ‘likely’ behind the Nord Stream attack and intended it ‘as a warning’. 

‘They blow up their own pipeline to remind the West that if it really pushes Putin into a corner, amongst his options are attacks on infrastructure,’ he said.

‘A pipeline from Norway to Poland has just been inaugurated, after all. Just as seriously, he could target undersea internet cables, which would not ‘break’ the internet but would certainly degrade it.’ 

The Kremlin has denied any involvement in the explosions, dismissing the suggestion as ‘stupid ‘. But Russia does have the capacity to carry out such an attack. 

Britain sent warships to the North Sea to protect underwater gas and oil pipelines and internet cables from Russian sabotage after the Nordstream was blown up in a suspected Kremlin attack.

Type 23 frigate HMS Somerset and survey ship HMS Enterprise were deployed earlier this month amid fears that pipelines, rigs and undersea cables that countries including Britain rely upon for energy were at risk of further attacks.

Defence Secretary Ben Wallace acted to ‘reassure’ those working near the pipelines after Western intelligence agencies were blindsided by the pipeline blasts.

The release of gas emanating from a leak on the Nord Stream 2 gas pipeline, in the Swedish economic zone in the Baltic Sea in September

The release of gas emanating from a leak on the Nord Stream 2 gas pipeline, in the Swedish economic zone in the Baltic Sea in September

Frigate HMS Somerset pictured at the Frigate Support Centre in HMNB Devonport. It is a 'fast, adaptable, versatile frigate' that has previously been deployed to shadow Russian naval destroyers through UK waters

Frigate HMS Somerset pictured at the Frigate Support Centre in HMNB Devonport. It is a ‘fast, adaptable, versatile frigate’ that has previously been deployed to shadow Russian naval destroyers through UK waters

Royal Navy Type 23 Frigate HMS Somerset (top) shadowed a Russian submarine (bottom) as is passed through the English channel in May 2017

Royal Navy Type 23 Frigate HMS Somerset (top) shadowed a Russian submarine (bottom) as is passed through the English channel in May 2017

The cable that was damaged between Faroe and Shetland last week will be repaired on Saturday, according to Faroese Telecom’s head of infrastructure Páll Vesturbú.

He said: ‘The damage is affecting most of telecom services to Shetland. There are some services still working but we will try to establish more services during the day if that’s possible.

‘We expect it will be fishing vessels that damaged the cable but it is very rare that we have two problems at the same time.’

Isles MP Alistair Carmichael has already raised today’s outage as an urgent issue in the Commons.

‘I am glad that the Secretary of State [for digital, culture, media and sport Michelle Donelan] is taking this seriously. I will be staying in touch with UK government ministers and with BT to ensure that we get reconnected as soon as possible.

‘Thanks to police, coastguard and other emergency services for stepping up quickly and effectively to minimise the impact and give clear information to those affected.

‘I will be in Shetland from this evening and hope to meet with local partners and emergency services.’



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